Welcome to Baja Adventures. These Terms and Conditions govern your use of the website https://www.bajaadventures.com. By accessing and using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Use of the Website
   You agree to use the website in accordance with all applicable laws and regulations. You also agree not to:

   • Use the website for any unlawful or unauthorized purpose.

   • Impersonate any person or entity, or falsely state or otherwise misrepresent yourself.

   • Attempt to interfere with or disrupt the proper functioning of the website.

2. Privacy
   Your use of the website is also governed by our Privacy Policy. By using the website, you consent to the practices described in our Privacy Policy, which can be found on our site.

3. Intellectual Property
   All content, materials, and features on the website, including but not limited to text, graphics, logos, images, and software, are owned by or licensed to Baja Adventures and are protected by applicable intellectual property laws.

4. User Submissions
   By submitting any content to the website, including reviews, comments, or other materials, you grant Baja Adventures a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide.

5. Limitation of Liability
   Baja Adventures shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with your use of the website or reliance on any information provided on the website.

6. Changes to the Website and Terms
   We reserve the right to modify or discontinue the website or any part thereof with or without notice. We may also modify these Terms at any time, and the updated version will be posted on the website. Your continued use of the website after such changes constitutes your acceptance of the modified Terms.

7. Governing Law
   These Terms and your use of the website shall be governed by and construed in accordance with the laws of Mexico without regard to its conflict of law principles.

8. Adventures ( Bespoke itineraries or Private adventures)

   • A 50% deposit is required to confirm your booking for any experience; the remaining 50% must be paid 60 days prior to arrival. The initial 50% deposit is non-refundable and non-transferable as these funds secure essential services such as boats and accommodations. However, if cancellation occurs more than 12 months prior to the trip date, this deposit will be fully refundable.

   • All payments made via bank card will incur an additional 5% fee (bank fees).

   • All bank transfers must follow our banking instructions (the client is responsible for all bank transfer charges).

   • By paying your deposit, you accept these Terms and Conditions.

   • CANCELATIONS made by guests more than 60 days prior to arrival will incur a cancellation fee of 50% of the total booking amount (during local public holidays this fee increases to 100%).

   • CANCELATIONS made by guests within 60 days prior to arrival will incur a cancellation fee of 100% of the total booking amount.

   • If a trip cannot proceed on scheduled dates due to major force events (e.g., pandemics), payments are non-refundable but can be rescheduled based on client availability and Baja Adventures' schedule.

   • If we successfully resell your spot after a cancellation, we are pleased to offer you credit towards another trip with Baja Adventures.

   • Please be advised that the second payment, constituting 50% of the total booking cost, must be received within the specified time frame outlined in your payment schedule. If the second payment is not made within 7 days following the due date, Baja Adventures reserves the right to cancel your booking without refund. Timely payment is essential to secure your reservation

9. Shared Adventures (Scheduled itineraries)

   • A 50% deposit is required to confirm your booking for any shared experience; the remaining 50% must be paid 60 days prior to arrival.

   • The deposit is non-refundable due to administrative expenses; however, if it is possible to resell your spot, you may use this payment for another expedition.

   • All payments made via bank card will incur an additional 5% fee (bank fees).

   • All bank transfers must follow our banking instructions (the client is responsible for all bank transfer charges).

   • By paying your deposit, you accept these Terms and Conditions.

   • CANCELATIONS made by guests more than 60 days prior to arrival will incur a cancellation fee of 50% of the total booking amount (during local public holidays this fee increases to 100%).

   • CANCELATIONS made by guests within 60 days prior to arrival will incur a cancellation fee of 100% of the total booking amount.

   • If a trip cannot proceed on scheduled dates due to major force events (e.g., pandemics), payments are non-refundable but can be rescheduled based on client availability and Baja Adventures' schedule.

   • If we successfully resell your spot after a cancellation, we are pleased to offer you credit towards another trip with Baja Adventures.

   • Please be advised that the second payment, constituting 50% of the total booking cost, must be received within the specified time frame outlined in your payment schedule. If the second payment is not made within 7 days following the due date, Baja Adventures reserves the right to cancel your booking without refund. Timely payment is essential to secure your reservation

10. Single day adventures (shared expeditions)

    A 50% deposit is required to confirm your booking for any shared experience; the remaining 50% must be paid 60 days prior to arrival.

    The deposit is non-refundable due to administrative expenses; however, if it is possible to resell your spot, you may use this payment for another expedition.

    All payments made via bank card will incur an additional 5% fee (bank fees).

    All bank transfers must follow our banking instructions (the client is responsible for all bank transfer charges).

    By paying your deposit, you accept these Terms and Conditions.

    CANCELATIONS made by guests

    - 50% Refund up until 15 days before your adventure

    - 25% Cancellation fee up until 7 days before your adventure

    - No refund up until 6 days before your adventure

    • If you or anyone in your party cancels within this timeframe for any reason (including illness or family emergencies), we cannot refund any payments or deposits.

    • We strongly advise securing travel insurance for unforeseen circumstances that may prevent participation in scheduled adventures.

    • A 30-minute grace period is allowed for latecomers on tour day; after this time, the boat will depart and you will forfeit your deposit.

    • Please be advised that the second payment, constituting 50% of the total booking cost, must be received within the specified time frame outlined in your payment schedule. If the second payment is not made within 7 days following the due date, Baja Adventures reserves the right to cancel your booking without refund. Timely payment is essential to secure your reservation.

11. Important Notes

    • Refunds will be issued based on amounts received; please note that bank conversion rates may vary and discrepancies due to these rates or bank policies are not our responsibility.

    • If a trip cannot proceed due to major force events (e.g., pandemics), payments are non-refundable but can be rescheduled based on client availability.

    • Weather conditions: If conditions are unsuitable for safely conducting an adventure, it may be canceled. You will have options to reschedule or exchange for another adventure at no additional cost.

    • Mental state: Participants appearing intoxicated will not be allowed to join and will lose their payment in full.

    • Non-attendance: Not showing up or arriving more than 30 minutes late will result in a last-minute cancellation with no refund issued.

    • Waiver of liability: Participants must complete a liability waiver form before starting activities; refusal results in a last-minute cancellation with no refund.

    • Tips for guides/captains are not included in stated prices and must be given in cash.

    • Stated prices do not include taxes.

      CANCELATIONS BY BAJA ADVENTURES

      Control-Related Cancellations: If we cancel a trip for reasons within our control, you will receive a full refund for all amounts paid to us.

      Unforeseen Circumstances: In cases of cancellation due to acts of God, inclement weather, natural disasters, political unrest, or other unforeseen events beyond our control, we will work with you to recover costs when possible and/or reschedule your trip if feasible.

      What Happens if We Cannot Depart Due to Weather Conditions?Sometimes, weather conditions may prevent us from safely going out to sea. If we determine that it is unsafe to proceed, the following procedures will be implemented:

      Single-Day Trips: We will make every effort to arrange an alternative date for your activity during your trip. If rescheduling is not possible, you can choose to apply your deposit toward a future trip or request a refund.

      Multi-Day Expeditions: Due to the nature of these trips and the advance payments made for services, we are unable to offer partial refunds for missed boat trips. However, we will always seek alternative activities that can be arranged in place of the missed boat trip.

      If you decide not to board the boat despite our assessment that conditions are safe, please note that no refund will be issued. Important Notes:

      We are not responsible for any additional costs incurred as a result of cancellations, including flight changes, ticket fees, or lost vacation time. For this reason, we highly recommend purchasing travel insurance.

DEALER RESPONSIBILITIES FOR BAJA ADVENTURES

In engaging in business with Baja Adventures, you understand and agree to the following responsibilities:

1. Guest Agreement
   You will ensure that all of your guests have agreed to the retail terms and conditions found on our website.

2. Booking Authority
   You are acting on behalf of your guests in making bookings for them.

3. Information Provision
   You will be responsible for informing your guests of all information and documentation required by government authorities and Baja Adventures.

4. Documentation Submission
   You will obtain the necessary information and documentation from your guests and provide it to us within the established timelines.

By agreeing to these responsibilities, you acknowledge that you will earn a commission based on your bookings.

Additional Responsibilities

• Compliance with Regulations
  Ensure that all bookings comply with local laws and regulations, including those related to safety and environmental protection.

• Communication
  Maintain clear communication with your guests regarding any changes to their bookings or relevant policies that may affect their experience.

• Customer Service
  Provide excellent customer service to enhance the overall experience for your guests, addressing any concerns or questions they may have prior to or during their adventure.

• Feedback Collection
  Encourage guests to provide feedback about their experiences, which can help improve our services and offerings.